Peter Gabriel Encore Series FAQ's

Q: Who is recording these shows?

A: Real World Engineer, Ben Findlay, is recording every show on the tour, utilizing a set-up that takes the direct soundboard mix and also includes ambient microphones set up at each venue to more closely recreate the sound as heard by concertgoers.

Q: Will any earlier concerts, either from this tour, or earlier PG tours, be available as part of the Encore Series?

A: TheMusic.com is currently looking into the possibility of releasing some of the earlier shows as part of the series in the future, but we have no definite plans as of this time. You can sign up to be notified of any upcoming releases by clicking on "Other Shows" on the PG Encore Series Main Page

Q: Will there be a complete box set for sale inclusive of all the concerts?

A: You have the option to by each show individually, or to buy the whole 15-concert Peter Gabriel series at a discounted rate. Although we are exploring the possibility of offering a deluxe, specially packaged box set in the future, we have no definite plans at this time. Please note that any additional deluxe set would likely be offered to those who purchase the current 15 shows as an upgrade.

Q: Can I buy these in stores or at the concert venues?

A: NO only on the internet via TheMusic.com.

Q: Are these limited editions?

A: Yes, they are absolutely limited editions. Although we don't set a cap, they will only be available as long as quantities last.

Q: How can I pay for it?

A: You can pay by credit card or by money order.

Q: Will there be vinyl issues?

A: Nothing is planned at this time.

Q: Can I change details on my order?

A: We have made it possible for consumers to change their order up until the date the order is processed and shipped. To change an order you must login to your account on TheMusic.com and review your order number and you can then make changes and resubmit. Your old order will be cancelled and the changes incorporated into a new order number. You will be emailed a notification of your cancelled order and confirmation of your new order. Your old order will appear in your account page as cancelled and the new order will be listed as pending until it is processed and shipped. Please be careful to enter your billing information and your email address correctly to avoid problems in processing your order. Orders cannot be changed after being processed.

Q: How are the CDs being sent to customers?

A: All orders will ship from Los Angeles, California. In the U.S., orders will ship via UPS depending on the service you choose. DHL will be used for any orders outside the U.S. With various options and pricing based on delivery time.

Q: Will there be a DVD or Video released of any of the shows?

A: There are no plans for releasing DVDs for any shows of this tour in conjunction with the Encore Series.

Q: How are shipping costs determined?

A: Through our partnership with UPS and DHL we can offer shipping charges for each order depending on the service you choose at checkout.

Q: Is it possible to order the entire series of CDs and pay for it when the last CD is ready?

A: Yes it is. On the order page there is an option to buy all the shows at a discounted rate per show. Then you'll have the option to have them shipped separately (with higher shipping costs) or when all shows are available (lower shipping costs).

Need another question answered? Contact us.